![]() Unauthenticated DomainsĮmail addresses that belong to a domain without SPF and DKIM records will be listed here. The 3 categories that you will find in this page are: 1. To find out which category your email addresses belong to, go to Settings > Emails > Sender Email Preferences. Zoho Books has classified domains into 3 categories to help you identify the email addresses, which if used in the From field of emails, could cause emails to go to the spam folder. For this reason, Zoho Books will consider a domain as authenticated, only if it has both SPF and DKIM records. This happens when the email address in the From field of an email belongs to a domain that does not have SPF and DKIM records.īy adding an SPF (Sender Policy Framework) record to your domain, your recipient’s mail server will be able to verify that Zoho Books is sending emails using your email address with your domain’s permission. Without the SPF record, the emails that Zoho Books sends on behalf of your domain will mostly end up in your recipient’s spam folder.ĭKIM (Domain Keys Identified Mail) is also used for preventing spam and allows the recipient email server to verify whether an email was sent and authorized by the owner of that domain.ĭKIM and SPF records are effective in preventing spam when used together. However, these emails can sometimes land in your recipient’s spam folder, causing them to go unnoticed. You can configure the email addresses that are used in the From field of emails sent from Zoho Books. ![]() ![]() Record Transactions For Customers/Vendors. ![]()
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